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Daily life of a Certified Property
Manager as defined by the Institute of Real
Estate Management (IREM).
1. Hire, manage and evaluate site personnel
and/or off-site management staff or contracted
management firms, directly or through others.
2. Identify staffing requirements and
develop, or approve, job descriptions and/or
develop and monitor, or approve, human resource
policies and training and development plans.
3. Identify, implement and monitor, or
approve, energy use/conservation programs for
the property.
4. Determine which items or services are to
be purchased for the property, prepare
specifications, solicit and evaluate bids for
contract services, negotiate or approve
contracts, and monitor contracts.
5. Oversee operation of building systems,
supervise employees or monitor contractors who
perform routine maintenance and repair work,
and/or oversee planning and construction of
tenant improvements and interior design.
6. Design, implement and monitor, or approve,
preventive maintenance programs for the
property.
7. Establish or maintain and enforce the
property's operating policies and procedures and
occupancy/usage guidelines.
8. Establish, maintain and monitor adherence
to, or approve, the property's record keeping
system.
9. Identify, analyze and implement, or
approve, capital improvement or replacement
programs, including but not limited to
maintenance or remodeling programs and
resident/tenant improvements.
10. Perform regular property inspections and
take appropriate action in accordance with
established policies and procedures.
11. Design and implement, or approve,
resident/tenant retention, orientation and
property familiarization programs.
12. Routinely communicate with occupants of
the property concerning level of service and
other management matters and/or investigate and
resolve resident/tenant complaints.
13. Administer the leasing and lease renewal
process and/or negotiate or approve leases.
14. Prepare, market and show leasable space.
15. Prepare, approve or execute a marketing
plan for the property.
16. Analyze market conditions and recommend,
or approve the property's rental rates.
17. Design, implement or approve life-safety
and emergency preparedness programs for the
property.
18. Develop, implement or approve a risk
management program for the property and/or
identify the property's insurable risks and
recommend, secure and monitor insurance
coverage.
19. Recommend and/or initiate legal actions
for violations of leases, contracts or governing
documents, including but not limited to
evictions and filing of liens.
20. Ensure the property's compliance with
government and environmental regulations.
21. Process and/or monitor, or approve,
property payables.
22. Supervise property collections, including
the handling of property receipts, journal
entries, records of account, bank deposits, and
delinquent accounts.
23. Prepare, present and implement annual
property budgets, including capital expenditure
budgets, or review, authorize and monitor such
budgets prepared by others.
24. Prepare, analyze or approve the
property's financial and operating statements
and variance reports.
25. Approve major deviations from the budget,
exclusive of emergencies.
26. Identify and analyze the property's
financial requirements and financing options,
and/or replacement reserve requirements, and
recommend funding sources to the owner.
27. Estimate and monitor the market value of
the property and assess the implications that
estimates of value have on the owner; determine
the reasonableness of assessed value and
insurable value.
28. Identify, analyze and propose alternate
uses of the property and implement or approve a
plan to change the property's use (e.g.,
converting a residential building to commercial
use).
29. Read and interpret loan document
requirements.
30. Establish or maintain management controls
and analyze the property's performance.
31. Identify and recommend, or approve, real
estate assets for acquisition or disposition.
32. Determine the goals and objectives of the
property owner.
33. Evaluate real estate tax assessments and
recommend an appeal strategy to the owner when
appropriate.
34. Prepare a management plan for the
property.
35. Identify and recommend, or approve,
alternate sources of income for the property and
implement programs accordingly.
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